Version 1. These terms apply from 15/10/2026 and replace the beta terms that applied before that date.
Tilth is provided by Tilth Ltd, a company registered in England and Wales under company number 17356418.
Registered office: Claypit Hall, Mill Road, Braintree, CM7 4QG, United Kingdom
Email: hello@tilth.farm (everything), privacy@tilth.farm (data protection)
Website: https://tilth.farm
ICO registration: ZC205891
Tilth Ltd is not registered for VAT, so no VAT is charged on anything in these terms.
This summary is here to help you find your way. The numbered clauses below are the agreement.
1.1 These terms are the agreement between Tilth Ltd and the farm business that uses Tilth. They apply to the Tilth website and app at tilth.farm and to every Farm on it.
1.2 A few words have a set meaning:
1.3 The Privacy Notice explains how Tilth Ltd handles personal data as controller, and the Credits page (tilth.farm/credits) lists the sources Tilth draws on and their licences. Both are there to inform you and are not part of this agreement. The binding promises about your Farm Data are in clause 5 and Schedule 2. If anything else in these terms conflicts with Schedule 2 on personal data in Farm Data, Schedule 2 wins.
1.4 These terms are in English. Each version carries its date. You can print or save this page from your browser, and we will send you a copy of any past version on request.
2.1 Tilth is built for farm businesses and is supplied for business use. A farm business can be a sole trader, a partnership, a company or any other body that farms.
2.2 Tilth asks for a tick in a box confirming that a person is signing up for a farm business (the "business confirmation") in three places: when a person asks to join Tilth, when a person starts a Farm (at sign-up, or another Farm from Settings or from the contracting page), and again before a Farm is paid for. The person who starts a Farm or pays for a Farm confirms, by doing so, that they act for a farm business, that they are entitled to agree to these terms on its behalf, and that the business agrees to them. A person who accepts an invitation to join someone else's Farm, for example as staff or family, is not asked, because that Farm's Owner has already confirmed it.
2.3 Each person who signs in to Tilth agrees to keep to clause 4.5 (sign-in details) and clause 13 (acceptable use). The farm business is responsible for the people it lets onto its Farm keeping to them too (clause 4.3).
2.4 Tilth is not offered to consumers, and we supply it relying on the business confirmation in clause 2.2. If, despite that confirmation, you are in fact an individual using Tilth for purposes wholly or mainly outside any trade, business, craft or profession, the law treats you as a consumer, and clause 22 gives you rights that nothing else in these terms takes away.
2.5 How the agreement is made. The steps are: you fill in the sign-up form (or open the invitation link in an email sent to you), start your Farm, and use it. To pay, an Owner presses Pay in Settings, checks the price shown, and completes payment on Stripe's page; the Farm is paid for when Stripe confirms the payment and Settings says so. Before you press Pay you can go back and change anything. We do not file a separate copy of the agreement made with each Farm, so keep your own copy of these terms.
2.6 Farms that were on Tilth before 15/10/2026. These terms apply to your Farm from 15/10/2026. Every farm on Tilth on 21/09/2026 was told in advance, by email on 25/09/2026 unless we told it in person, that new terms for paying farms would start on 15/10/2026 and be on tilth.farm/terms before then. Using your Farm on or after 15/10/2026 is your agreement to these terms. If you do not agree, stop using your Farm before that date. You can export your data, and close your Farm if you want it deleted, at any time (clause 16).
3.1 Tilth is a web app for running a farm's records: mapping, cropping, spray and fertiliser records, stewardship planning (Sustainable Farming Incentive and Countryside Stewardship), livestock, machinery, jobs, the store, and an export of everything.
3.2 Tilth helps you plan and keep records. It does not submit anything to the Rural Payments Agency, Defra, Natural England, the Environment Agency or anyone else, and it cannot. Every application, claim, declaration and return is yours to make, in your own name, through the official channels. Clause 20 says more.
3.3 The figures Tilth shows are aids to your judgement, not decisions. Payment estimates, spray windows, nitrate vulnerable zone checks, nutrient suggestions, satellite plant health and yield splits, and measured field areas are all estimates or guides built from the data available to Tilth. The scheme rules, product labels, official records and your own judgement have the final say.
3.4 Tilth is improved all the time. We may add, change or remove features. If we remove or materially change a feature you are paying for, we will give at least 30 days' notice by email, and clause 12.6 applies. We will never remove the export (clause 5.4) or weaken clause 5.
4.1 A Farm belongs to one farm business. It always has at least one Owner. Owners run the Farm: they add and remove people, choose roles, pay, export the whole Farm, open support access and close the Farm.
4.2 The roles are owner, manager, worker, agronomist and contractor. The invitation email spells out what each role can do. Managers can change the Farm's fields, records and settings, but not the things in clause 4.1 that only Owners can do. Agronomists and contractors can write records and raise jobs. Workers complete jobs and mark wildlife.
4.3 You decide who is on your Farm and what role they have, including advisers, contractors and contracting businesses you link to it. You are responsible for the people you let in: give them the right role, and remove them promptly when they should no longer have access. What a person on your Farm does in Tilth is done on your behalf.
4.4 A contracting business you link to your Farm gets only the access you grant, never more than a manager's. Unlinking it removes its access to your Farm. It does not remove the records of work done for you, which are yours.
4.5 Each person must keep their sign-in details to themselves. Tell us at hello@tilth.farm straight away if you think a sign-in has been used by somebody else. You are responsible for what is done under a sign-in on your Farm unless it results from our breach of these terms.
4.6 While a Farm has a live subscription, the Payer stays an Owner and cannot be removed from the Farm until the subscription is stopped or another Owner takes over paying (clause 7.3).
4.7 When a person is removed from their last Farm and belongs to no contracting business, their sign-in is deleted. The records they made on the Farm stay on the Farm.
5.1 You own your Farm Data. We claim no rights in it beyond the licence in clause 5.2.
5.2 You give us permission to do with your Farm Data only what is needed to run Tilth for your Farm: to store it, back it up, show it to the people on your Farm, work out the figures Tilth shows, measure the Farm against the Free Allowance and apply the prices in these terms, build your export, send the notifications and emails Tilth sends, and keep it secure. Nothing else.
5.3 We will never sell your Farm Data, never rent it, never share it with anyone except the organisations named in Schedule 2 that we need in order to run the service (and then only the part each one needs), never use it to advertise or sell anything to you or anyone else, never use it to profile you, and never combine it with other farms' data to sell to anyone. Messages about your own Farm's subscription, such as a failed payment or a price change, are service messages, not marketing.
5.4 Export is always open. On every plan, free, paid, Read-only or by arrangement, an Owner can download everything on the Farm from the Export page at any time. The export is never limited, slowed, degraded, delayed, cut down or charged for, and we will not change that.
5.5 Support access is the only way anyone at Tilth opens your Farm's records. An Owner can open a support access grant from Settings. It lasts 72 hours, only one can be open at a time, and an Owner can revoke it at any time. Under a grant Tilth's operator enters your Farm as a manager, never with an Owner's powers: they cannot add or remove people, open grants, export the whole Farm or pay. Each entry is recorded on your Farm, the Owner who opened the grant is told at once in the app (and on any device where they have allowed Tilth's notifications), and the record is in your export.
5.6 Outside a grant, Tilth's operator screen shows facts about each Farm, not its records: its name; its hectares and how many fields, records and jobs it has; when it was last signed into and last had work recorded; the names, email addresses and roles of its people; its plan; the Payer's email address; and the payment status Stripe reports. We also read the feedback and fault reports your people choose to send us. A fault report notes the page that went wrong, never the record. We use these facts only to run, support and charge for the service, and never for anything clause 5.3 rules out.
5.7 Beyond clauses 5.5 and 5.6, nobody at Tilth looks at your records unless it cannot be avoided in backing up, restoring or repairing the service, or the law requires it.
5.8 We will not change this clause 5 in any way that weakens it. It continues to apply for as long as we hold any of your Farm Data, including after the agreement ends.
6.1 The plans and prices are in Schedule 1. Each price is for one Farm, in pounds sterling. No VAT is charged (clause 7.7).
6.2 The Free Allowance. One Farm for each person stays free for good if it is within 50 hectares on the map and two counted people. It is not a trial, no card is needed, and it has all the everyday farming tools and the export. Each person can own one free Farm.
6.3 How the Free Allowance is measured. Hectares are measured from the outer boundaries of the fields drawn on your map, not from the area registered with the Rural Payments Agency. Counted people are the people on the Farm with the owner, manager or worker role, plus open invitations to those roles. Agronomists and contractors do not count, however many there are.
6.4 At the line. An import, a drawn or walked field, a boundary change that adds land, or an invitation that would take a free Farm past the Free Allowance is refused, with the price shown and a way to pay. Nothing already saved is ever removed. Making a field smaller is never refused. A free Farm that is already over the Free Allowance keeps writing records but cannot add land or people until it is paid for.
6.5 The whole-farm price (£200 a year or £25 a month) buys all the everyday farming tools on one Farm of any size, with no limit on hectares. It applies to every Farm that is paid for, unless clause 6.6 makes it a further business or clause 6.7 a founders farm. A paid Farm has no limit on the number of people at present; if we ever introduce one, we will give at least 30 days' notice by email and nobody already on the Farm will be removed.
6.6 The further-business price (£100 a year or £15 a month) applies to a Farm when its Payer (a) already pays the whole-farm price or the founders price for another Farm, whatever the size of this one; or (b) owns another Farm, and this one is within 50 hectares on the map. "The same account" means the same Payer. A Farm on the further-business price under (b) that grows past 50 hectares becomes a whole farm: new land past the line is refused until it moves to the whole-farm price, and it moves to that price at its next renewal in any case. Settings tells the Payer which price applies before anything is paid.
6.7 Founders. A Farm that Tilth has marked as a founders farm, which its Settings page shows, pays £150 a year, paid yearly, for life, and that price never rises. The founders mark stays with the Farm if its subscription stops, so a founders farm that stops paying and later pays again pays £150 a year. A founders farm that is a further business on its Payer's account pays the further-business price instead.
6.8 By arrangement. We may make a Farm free by arrangement, with no limits, which its Settings page shows. If we end an arrangement, we will give every Owner at least 30 days' notice by email, and the Farm is then priced like any other.
6.9 The Free Allowance is measured by land and people. We may in future add a limit on livestock numbers for free Farms, or introduce a limit on people for paid Farms under clause 6.5, only with at least 30 days' notice by email. Nothing already recorded would be removed.
6.10 Price changes. We may change a price only by giving every Owner of an affected Farm at least 30 days' notice by email. A new price takes effect at the Farm's first renewal after the notice period, never during a Period already paid for. A founders farm's price never rises (clause 6.7). If you do not want to pay the new price, stop your subscription before it renews (clause 8) and your Farm keeps full use to the end of the Period you have paid for.
6.11 Optional extras. We may in future offer optional extras at their own price, such as features that cost us money each time they are used. You will see the price before you choose one, and you never have to. Nothing that is part of a plan when you pay for it is ever moved into an extra.
7.1 You pay by card on Stripe's own payment page. Stripe Payments Europe, Limited and Stripe Payments UK Ltd, both part of the Stripe group ("Stripe"), handle the card and the payment; your card details never reach Tilth. Stripe's page is under Stripe's own terms and privacy policy for the payment itself.
7.2 Payment is in advance, by the year or by the month, and your subscription renews by itself at the end of each Period on the card Stripe holds, until it is stopped (clause 8). Settings always shows the date the Farm is paid until and the price it renews at. About 14 days before each yearly renewal, Stripe emails the Payer a reminder on our behalf.
7.3 Who pays. Any Owner can pay for the Farm, and the first to complete payment becomes the Payer. The subscription belongs to the Payer's card. Another Owner can take over paying by paying with their own card: the Payer's subscription then stops on the day, and we make no refund of the rest of the Payer's Period (except under clause 9.1 or, for a consumer, clause 22.3). While a subscription is live the Payer stays an Owner (clause 4.6).
7.4 Changing how you pay. The Payer can switch a monthly subscription to yearly in Settings: Stripe takes the yearly price less the value of the days left in the month, and the Farm renews yearly from then. Switching from yearly to monthly is done by email to hello@tilth.farm and starts when the paid year ends. A further-business Farm moves to the whole-farm price as clause 6.6 says. If your account comes to hold a whole-farm subscription and a further-business Farm within the Free Allowance, the further-business subscription is ended at its Period end and that Farm becomes your free Farm, with an email to tell you.
7.5 Stripe issues an invoice for each payment in Tilth Ltd's name, carrying our company details, and emails the Payer a receipt for every payment on our behalf. The Payer can also see and download past invoices from the Stripe portal in Settings.
7.6 If a Farm is paid for twice by mistake, for example because two Owners press Pay at the same time, the second payment is refunded in full.
7.7 VAT. Tilth Ltd is not registered for VAT, so no VAT is charged on any price in these terms or on the site. VAT will be added only if the law requires Tilth Ltd to register for it. If that happens, we will tell every Owner of a paid Farm by email at least 30 days before VAT is first added, and VAT at the rate then in force will be added only to payments taken after that notice period ends.
7.8 Because you pay in advance, nothing is owed to us after the event and no interest or late-payment charge applies. A payment that fails is dealt with under clause 10.
8.1 The Payer can stop the subscription at any time from Settings, through Stripe's page. Nobody else can stop it.
8.2 The Farm keeps full use until the end of the Period already paid for, which Settings shows as the date it is paid until. When the Period ends it becomes Read-only (clause 10), or, if it is within the Free Allowance and none of its Owners already owns a free Farm, it becomes your free Farm. Settings says which will happen.
8.3 The Payer can undo the stop from Settings at any time before the Period ends.
8.4 Closing a Farm that has a live subscription stops the subscription on the day (clause 16). No refund is made for the rest of the Period, except under clause 9.1 or, for a consumer, clause 22.3.
9.1 If you ask within 7 days of the first payment ever made for your Farm, or within 7 days of any yearly renewal payment, we refund that payment in full and stop the subscription. To ask, email hello@tilth.farm within those 7 days. The refund goes back to the card that paid, usually within 5 to 10 working days depending on the card issuer. The Farm then becomes Read-only, or free, as clause 8.2 says.
9.2 Otherwise, no refund is made for any part of a Period you have paid for and not used, whether you stop, another Owner takes over paying or the Farm is closed, except where the law requires one or these terms give one in the cases listed in clause 9.3.
9.3 The cases where these terms give a refund are: clause 7.6 (a duplicate payment), clause 12.6 (a change to your disadvantage), clause 15.3 (if we wind Tilth down), clause 24.6 (events beyond our control), Schedule 2 Part 6.3 (a new organisation receiving Farm Data that you object to), and, if you are a consumer, clause 22. Nothing in this clause cuts down a refund the law gives you.
10.1 If a renewal payment fails, Stripe tries the card again for up to 14 days. Throughout that time the Farm keeps working as a paid Farm. We email the Payer on the day the payment fails, Settings shows the date by which the card must be updated, and the Payer can update the card from Settings.
10.2 If the payment has not been taken by the end of Stripe's retries, the subscription ends and the Farm becomes Read-only (or your free Farm, as clause 8.2 says). Every Owner is emailed.
10.3 Read-only means:
Paying again from Settings turns saving back on straight away. This does not apply to a Farm we have made read-only under clause 14 or 15.2, which only we can lift.
10.4 A Read-only Farm that is within the Free Allowance goes back to free once none of its Owners owns another free Farm, normally the same day or the next morning. This does not apply to a Farm we have made read-only under clause 14 or 15.2, which only we can lift.
10.5 We do not delete a Read-only Farm, however long it stays that way. The only exceptions are the ones in clause 15.
11.1 Tilth was in beta and free until 15/10/2026. From that date the prices in Schedule 1 apply.
11.2 A Farm that joined before 15/10/2026 and is within the Free Allowance simply stays free.
11.3 A Farm that joined before 15/10/2026 and is over the Free Allowance stays free until 15/11/2026, or any later date named in the email sent to its Owners. In the last 14 days before that date every Owner sees a notice in the app and receives an email naming the last free day, the first Read-only day and the Farm's price. From the morning after that date, a Farm that is still over the Free Allowance and not paid for becomes Read-only (clause 10). Paying at any time, before or after, opens it at once.
11.4 Farms marked as founders farms (clause 6.7) pay the founders price when they pay.
12.1 We work to keep Tilth available all day, every day, and it is monitored from outside around the clock. We do not promise any level of availability. There will be the odd fault and short spells of downtime, for maintenance, for updates or for reasons outside our control, and we will keep them as short as we can.
12.2 Your Farm Data is backed up every day (Schedule 2, Part 5). If Farm Data is lost or damaged through our fault, we will do what we reasonably can to restore it from our backups, at our own cost. Keep your own exports of anything you could not afford to lose, as you would with any tool.
12.3 Support is by email to hello@tilth.farm. We aim to reply within two working days. There are no support hours, telephone line or on-site visits, and no response time is promised.
12.4 We may change Tilth as clause 3.4 says. Because updates are applied to the whole service, everyone is on the current version.
12.5 We may change these terms. For a change that reduces your rights, adds to your obligations or changes a price, we will give every Owner at least 30 days' notice by email, and the change takes effect at the end of the notice period (for a price, at the next renewal after it, clause 6.10). For other changes, such as a clearer wording or a change the law requires, we may give shorter notice or none. If you do not accept a change, you can stop your subscription (clause 8) and, if you want, close your Farm (clause 16). Clause 5 is never changed to weaken it.
12.6 If a change under clause 3.4 or clause 12.5 is to your disadvantage and takes effect before the end of a Period you have paid for, the Payer may, before the change takes effect, email hello@tilth.farm to end the subscription. We then refund the part of the Period after the day the change takes effect, in proportion to the days left, and the Farm becomes Read-only, or free, as clause 8.2 says. This does not apply to a price change, which never takes effect during a Period already paid for (clause 6.10).
13.1 Use Tilth only for running farm businesses, lawfully and honestly.
13.2 Do not: share a sign-in; try to reach another Farm's data; put anything into Tilth you have no right to put there; upload anything unlawful, malicious or designed to damage the service; overload, probe or attack the service; copy, scrape or bulk-extract the service (your own export is yours, always); resell Tilth or offer it as your own; or try to work around the Free Allowance, for example by giving adviser roles to people who are in fact staff.
13.3 Personal data you put on your Farm about other people (staff, contractors, advisers, suppliers) is yours to be responsible for. Schedule 2 says how we handle it for you. Do not record special category data (such as health information) about anybody in Tilth: it is not built for that.
14.1 We may suspend a sign-in or a Farm's access, in whole or part (for example by making the Farm Read-only), if we reasonably believe it is being used in breach of clause 13, is a risk to the security of Tilth or other Farms, or the law requires it. We will tell the Owners why, as soon as we can, and lift the suspension as soon as the reason has gone.
14.2 Not paying never leads to suspension: it leads to Read-only (clause 10), and the export stays open throughout.
14.3 A suspension never stops an Owner having the Farm's export. If a suspension stops an Owner signing in, we will send the export to an Owner on request, once we are satisfied who is asking.
15.1 You can end it at any time by closing your Farm (clause 16). Stopping a subscription does not end the agreement; the Farm becomes Read-only or free.
15.2 We may end the agreement for a Farm by email to its Owners if the Farm or its people are in serious breach of these terms and, where the breach can be put right, have not put it right within 14 days of our email saying what is wrong. The Farm becomes Read-only and the export stays open for at least 90 days from our email, after which we may close the Farm and delete its data as clause 16 describes.
15.3 If we decide to wind Tilth down, we will give every Owner at least 90 days' notice by email, keep the export open the whole time, and refund the part of any Period that runs past the closing date, in proportion to the days left. After the closing date we delete all Farm Data as clause 16 describes.
15.4 Clauses 5, 9, 12.6, 16, 17, 19, 21, 22, 24 and 25 and Schedule 2 carry on after the agreement ends, for as long as they have anything to apply to.
16.1 An Owner can close a Farm at any time from Settings, on any plan, by typing the Farm's name to confirm. Close it only after you have exported anything you want: closing cannot be undone.
16.2 When a Farm is closed: any live subscription is stopped first (with no refund of the rest of the Period, clause 8.4); the Farm and every record in it are deleted from the database there and then; the photos and documents on the Farm are deleted from the server and their off-site copies are removed, normally within a day, retried nightly until done; cached satellite pictures of its fields are removed; and the Owner's sign-in is deleted if this was their only Farm and they belong to no contracting business.
16.3 Fault reports that mentioned the Farm are kept for fixing faults, stripped of anything that links them to the Farm or a person.
16.4 The database provider keeps its own seven days of history, and our daily off-site copy of the whole database is encrypted and kept for 60 days, so a closed Farm's records drop out of both within 60 days of closing. Those copies exist to recover the whole service after a disaster, not to undo a closing: a closed Farm cannot be restored, which is why Settings asks you to export first. If we ever have to restore the whole service from a copy taken before a Farm was closed, we will delete that Farm again.
16.5 Payment records (Stripe's customer, subscription and invoice records naming the Payer, the Farm's name and the amounts) are kept after a Farm closes for as long as the law requires us to keep accounting and tax records, which we take to be six years from the end of the financial year they relate to. They contain no Farm Data other than the Farm's name.
17.1 Two kinds of personal data pass through Tilth, and we play a different part for each.
17.2 Account Details (a person's name, email address, sign-in and, for a Payer, billing details) are personal data of which Tilth Ltd is the controller. The Privacy Notice says what we hold, why, for how long, where, and what your rights are.
17.3 Farm Data may include personal data about other people: your staff, family members, contractors, agronomists, advisers, suppliers, customers, landlords and anyone else you record. For that personal data your farm business is the controller and Tilth Ltd is your processor, acting only on your instructions. Schedule 2 is the data processing agreement between us that UK GDPR Article 28 requires, and it forms part of these terms.
17.4 Each of us will comply with the UK GDPR and the Data Protection Act 2018 in what we each do.
18.1 Tilth, its software, design, wording, guides and the way it works belong to Tilth Ltd or its licensors. These terms give you a right to use Tilth for your farm business while the agreement lasts, and nothing more. You may not copy, adapt, reverse engineer or build on the software, except to the extent the law allows you to despite these terms.
18.2 You own your Farm Data (clause 5). The export is yours to keep and use as you like.
18.3 Feedback and suggestions you send are welcome. We may use them to improve Tilth without owing you anything, and sending them does not oblige you to anything either.
18.4 Third-party data and maps shown in Tilth stay under their own licences, listed on the Credits page and in clause 19.
19.1 Tilth draws on data and services from others. We choose them with care but do not control them, and we do not promise that any of them is accurate, complete, current or always available. They include:
19.2 Using data under the Open Government Licence does not mean any government body endorses Tilth or you. Nothing in Tilth is advice from, or approved by, the RPA, Defra, AHDB or anyone else.
19.3 The stewardship rates and option codes in Tilth can be edited by you. Tilth fetches the published figures, but schemes change, and the figures in your Farm are yours to check against the current scheme rules before you rely on them.
19.4 If a third-party service changes its terms, its price or its availability in a way that affects Tilth, we may change or withdraw the feature that depends on it, with notice under clause 3.4 where we can give it.
20.1 You are responsible for every application, claim, declaration and record you make to the Rural Payments Agency or any other body, for meeting the rules of any scheme you are in, and for the accuracy and completeness of what you enter into Tilth and what you take out of it.
20.2 Tilth's stewardship figures are estimates. They can be wrong for reasons that include changes to scheme rules or rates, the difference between the area registered with the RPA and the area eligible under a scheme's own rules, and mistakes in what has been entered. Check them against the official rules and your agreement before you rely on them.
20.3 Some records the law requires you to keep and to keep for set periods (for example, spray records, nitrate vulnerable zone records and livestock movements). Tilth is a tool for keeping them; it is not a substitute for your legal duty to keep them, and keeping your own exports (clause 12.2) is part of that.
20.4 You must have the right to enter what you enter, including the SBI and any parcel data you fetch with it, and any personal data about other people (clause 13.3).
21.1 Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow us to limit or exclude.
21.2 Subject to clause 21.1, we are not liable to you, whether in contract, negligence or otherwise, for any of the following. Each item is a separate term, so if one is found unreasonable the others still stand:
21.3 Subject to clauses 21.1 and 21.4, our total liability to you for everything arising under or in connection with these terms and your use of Tilth in any twelve-month period is limited to the greater of (a) the fees you paid to us for the Farm concerned in the twelve months before the event giving rise to the claim, and (b) £250.
21.4 For breach of Schedule 2 (data processing) or of clause 5, our total liability in any twelve-month period is limited to £5,000. Neither this limit nor the one in clause 21.3 applies to a deliberate breach of clause 5 by us: if we ever broke the promise in clause 5.3 on purpose, no limit in these terms would protect us.
21.5 We will provide Tilth with reasonable care and skill. Apart from that and what these terms expressly say, and subject to clause 21.1, we give no promise that Tilth will be uninterrupted or error-free, that it will meet your particular needs, or that the figures it shows are correct, and no other term about quality or fitness is implied, so far as the law allows. This clause 21.5 does not cut down a consumer's rights (clause 22).
21.6 We hold professional indemnity insurance and cyber and data insurance.
21.7 The limits in this clause reflect a service priced at a few hundred pounds a year, the fact that your export is always available to you at no cost, and the insurance we hold. You are welcome to ask us about higher cover for a particular need before you rely on Tilth for it.
22.1 This clause applies only if, despite the business confirmation in clause 2.2, you are in fact a consumer as clause 2.4 describes. Nothing in these terms takes away any right the law gives you as a consumer, and where anything else in these terms conflicts with this clause, this clause wins.
22.2 Under the Consumer Rights Act 2015, a service you pay for must be provided with reasonable care and skill, any digital content you pay for must be of satisfactory quality, fit for purpose and as described, and what we tell you about the service is binding on us. You have the remedies that Act gives if we fall short, including, in an appropriate case, getting back what you paid. Clauses 21.2 to 21.5 do not limit those rights or remedies. We are still not liable to you for loss that neither of us could have foreseen when the agreement was made, or for business losses.
22.3 Right to cancel. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you may cancel a paid subscription, without giving a reason, within 14 days after the day you first pay for a Farm. By pressing Pay you ask us to start the paid service at once, within those 14 days, and you accept that if you cancel within them you pay for the days of paid service you have had, in proportion, and the rest is refunded. Our own 7-day full refund (clause 9.1) is better than that in the first 7 days, and applies to you too. To cancel, email hello@tilth.farm, or use the cancellation form at the end of these terms.
22.4 Subscriptions. Your subscription renews automatically until you stop it (clause 8). When the subscription contract rules in Part 4 Chapter 2 of the Digital Markets, Competition and Consumers Act 2024 come into force (the government has said January 2027), you will also have the rights they give, including reminder notices before renewal payments and cooling-off periods after the first payment and after renewals, and we will follow them.
22.5 A consumer who lives in Scotland or Northern Ireland may bring a claim in the courts there, and this agreement does not take away the protection of the consumer law of the part of the UK where you live.
23.1 We send notices to the email address of each Owner of the Farm concerned (or, where these terms say, of the Payer). It is your responsibility to keep those addresses current in Tilth. A notice we email is treated as received on the day it is sent, unless we get a delivery failure.
23.2 You send notices to us at hello@tilth.farm. A notice you email is treated as received on the next working day.
23.3 You may also send a notice to us by post to our registered office.
24.1 Transfer. We may transfer this agreement to a buyer of Tilth's business, or to a company in the same group, only if it agrees in writing to be bound by these terms including clause 5 and Schedule 2, and we will tell every Owner by email at least 30 days before. You may transfer your Farm to a successor of your farm business (for example on a sale, a change of partnership or incorporation) by making the successor an Owner and telling us; otherwise you may not transfer the agreement without our written agreement, which we will not withhold unreasonably.
24.2 Whole agreement. These terms, with Schedule 1 and Schedule 2, are the whole agreement between us about Tilth. Each of us confirms it has not relied on any statement not set out in them, but nothing in this clause limits liability for fraud.
24.3 If part of these terms is found invalid, unenforceable or unreasonable, the rest stays in force, and that part applies with the smallest change needed to make it valid, or if that cannot be done, is treated as removed.
24.4 If either of us does not insist on a right at once, that does not give the right up.
24.5 Nobody other than you and us has any right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.
24.6 Events beyond our control. We are not in breach for a delay or failure caused by something outside our reasonable control, such as a failure of a hosting, database, payment, network or power provider, a cyber attack we took reasonable steps against, or a change in the law. We will tell you what is happening and do what we reasonably can to restore the service. If such an event stops the service for more than 30 days in a row, either of us may end the agreement for the Farm concerned by email, and we refund the part of any Period after the day the service stopped, in proportion to the days lost. This clause does not excuse a failure to pay.
24.7 Nothing in these terms creates a partnership, agency or employment between us.
25.1 If something is wrong, email hello@tilth.farm first and say what. We will acknowledge within two working days and try to put it right. Most things can be sorted out that way.
25.2 If a dispute cannot be settled by email, either of us may ask the other, in writing (email is enough), for a call or meeting between the people who can settle it, to take place within 30 days. Only after that, or if the other does not take part within those 30 days, may either of us start court proceedings, except to stop an urgent harm or to meet a time limit.
25.3 These terms and any dispute about them or about Tilth are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction, subject to clause 22.5 for consumers.
25.4 If you are unhappy about how personal data is handled, you can also complain to the Information Commissioner's Office (ico.org.uk).
All prices are in pounds sterling, and each is for one Farm. Tilth Ltd is not registered for VAT, so no VAT is charged (clause 7.7).
| Plan | Who it is for | Price | What it includes | Notes |
|---|---|---|---|---|
| Free | One Farm for each person, within the Free Allowance (50 hectares on the map and two counted people) | £0 | All the everyday farming tools and the full export | Free for good. Not a trial. No card needed. At the line, the action that would cross it is refused until the Farm is paid for (clause 6.4). |
| Whole farm | A Farm of any size; the first Farm you pay for | £200 a year, or £25 a month | All the everyday farming tools, no limit on hectares, no limit on people at present (clause 6.5) | Renews automatically. Monthly can switch to yearly in Settings (clause 7.4). |
| Further business | Each further Farm on the same account (clause 6.6) | £100 a year, or £15 a month | All the everyday farming tools. No limit on hectares while its Payer pays the whole-farm or founders price for another Farm; otherwise up to 50 hectares, past which it becomes a whole farm (clause 6.6) | Renews automatically. |
| Founders | Farms Tilth has marked as founders farms (clause 6.7) | £150 a year, yearly only | All the everyday farming tools, as the whole-farm plan | For life, even after a break in paying. The price never rises. A founders farm that is a further business pays the further-business price. |
| By arrangement | Farms Tilth has made free by arrangement (clause 6.8) | £0 | All the everyday farming tools, no limits | At Tilth's discretion. Ended only with at least 30 days' notice. |
Every plan, and a Read-only Farm, includes the full export (clause 5.4).
Read-only (clause 10): a Farm that is not paid for stays there to read, print and export, nothing is deleted, and paying again turns saving back on.
The 7-day refund (clause 9.1) applies to a Farm's first payment and to each yearly renewal payment.
This Schedule is the written contract that UK GDPR Article 28(3) requires between a controller and its processor. It applies to personal data within Farm Data. It does not apply to Account Details, for which Tilth Ltd is the controller under the Privacy Notice.
1.1 The controller is the farm business that holds the Farm ("you"). The processor is Tilth Ltd ("we").
1.2 You decide what personal data goes into your Farm and why. We hold and process it only to run Tilth for you, on your instructions.
1.3 As controller, you are responsible for having a lawful reason for the personal data you put in your Farm, and for telling the people it is about, as UK GDPR requires (for example, telling your staff that their names go on spray and job records kept in Tilth).
2.1 Subject matter: the personal data your farm business records in its Farm on Tilth.
2.2 Duration: for as long as the Farm exists, plus the deletion periods in Part 10.
2.3 Nature and purpose: storing, organising, displaying, calculating from, backing up, exporting and, where a person has asked for them, sending notifications about the records, so that you can run your farm's records and plans in Tilth. No other purpose.
2.4 Types of personal data: names, email addresses and roles of the people you add to the Farm; names of the people who did work recorded on the Farm (for example the operator on a spray record, the driver on a job, the person who walked a field); contact details and business names of contractors, agronomists, advisers, suppliers, customers and landlords you record; photos and documents you attach, which may show or name people; the time and place of work recorded from a phone, where the Farm records it; and any other personal data you choose to enter. Tilth is not built for special category data and you agree not to record it (clause 13.3).
2.5 Categories of data subjects: the owners, partners, directors, staff and family members of your farm business; contractors, agronomists and advisers who work for or with it; suppliers, customers, landlords, tenants and visitors; and anyone else you name in a record.
3.1 We process personal data in Farm Data only on your documented instructions, including about any transfer outside the UK (Part 7). These terms, and your use of the features of Tilth, are those instructions. If the law requires us to process it in some other way, we will tell you before we do, unless the law forbids us to tell you. We will tell you straight away if, in our opinion, an instruction breaks data protection law.
3.2 We will not process Farm Data for our own purposes, and clause 5 of the terms applies in full. The one exception is the small set of facts about each Farm described in clause 5.6 of the terms (its name, size, counts, plan, payment status and the names, email addresses and roles of its people), which we use as controller, under the Privacy Notice, only to run, support and charge for the service.
4.1 Everyone at Tilth who could reach Farm Data is bound by a duty of confidentiality. A person at Tilth opens your records only under a support access grant opened by an Owner (clause 5.5 of the terms) or as clause 5.7 of the terms allows, and every entry under a grant is logged on your Farm.
5.1 We put in place and keep appropriate technical and organisational measures for the risk, under UK GDPR Article 32. Today those include:
5.2 We may improve these measures at any time, and will not reduce the overall level of protection.
6.1 Sub-processors. You give us general permission to use the sub-processors in Table A. Each processes personal data in Farm Data on our behalf, receives only what is shown, and is bound by a written contract with data protection obligations that give at least the same protection as this Schedule.
Table A: sub-processors
| Sub-processor | What it does | What it receives | Where |
|---|---|---|---|
| Fly.io, Inc. | Runs the app and the disk holding uploaded files | Everything that passes through the app | London (region lhr) |
| Neon, LLC, part of Databricks, Inc. | The database | Every record | AWS London (eu-west-2) |
| Backblaze, Inc. | Off-site copies of the encrypted daily database backup and of uploaded files | The encrypted backup; uploaded files | EU (Netherlands): Backblaze's eu-central region, in Amsterdam; Backblaze is a US company |
| Plus Five Five, Inc. (Resend) | Sends the app's emails (invitations, password resets, notices) | Recipient address, name and the message, which may name the Farm and the person who sent an invitation; never records | Sent through Amazon SES in Ireland (eu-west-1); Resend runs its own systems in the United States |
| Stripe Payments Europe, Limited, with Stripe Payments UK Ltd for the payments themselves | Payments, subscriptions, invoices and the customer portal | From Farm Data, the Farm's name only. The Payer's name, email and card are Account Details, handled under the Privacy Notice, and the card never reaches Tilth | Stripe's own systems; Stripe Payments Europe is in Ireland, and Stripe's parent is a US company |
6.2 Other services. The organisations in Table B are not our sub-processors. Each runs its own service under its own terms, and Tilth, or the browser of the person using Tilth, asks it for data. None of them receives your records, anybody's name or email address from your Farm, or anything else beyond what is shown.
Table B: services Tilth draws on
| Service | What it does for Tilth | What it receives | Where |
|---|---|---|---|
| Mapbox, Inc. | Map tiles and static map pictures | The area of ground being looked at or pictured | US company |
| Copernicus Data Space Ecosystem (Sentinel Hub) | Satellite plant health, yield split and variable rate grids | A field's boundary shape, nothing else | EU |
| Open-Meteo (OpenMeteo GmbH) | The farm forecast | The centre point of the farm, to about ten metres | Switzerland |
| Rural Payments Agency through Defra's Data Services Platform | Field boundaries, land covers and hedges | The SBI you enter | UK |
| Environment Agency height survey (LiDAR) | Finding a field's worked area from the height of the ground | A box drawn round the field, nothing else, sent by Tilth's server | UK |
| Environment Agency, Natural England, Defra, UK Soil Observatory (Cranfield University) | Map layers | The area of ground being looked at, requested by the browser | UK |
| The browser makers' push services (Apple, Google, Mozilla) | Carry the notifications a person has switched on to their device | An encrypted message that only the person's own device can read, and the device's delivery address | The device maker's service |
6.3 We will tell every Owner by email at least 30 days before adding or replacing an organisation in Table A, or before a new organisation in Table B receives anything from your Farm. If you object on reasonable data protection grounds and we cannot resolve it, you may end the agreement for the Farm before the change takes effect by exporting and closing it, and we refund the part of any Period after the day you close, in proportion.
6.4 We remain responsible to you for what our sub-processors in Table A do with Farm Data.
7.1 The app and the database are hosted in London. Uploaded files are held in London. The encrypted daily database backup and the off-site copies of uploaded files are held by Backblaze in the Netherlands, in the EU (Part 6).
7.2 Every sub-processor in Table A is a United States company or part of one. Where personal data in Farm Data is transferred outside the UK, or made accessible from outside it, we rely on one of: the UK's adequacy regulations, including the UK Extension to the EU-US Data Privacy Framework where the recipient is certified to it; or the recipient's data processing agreement with the International Data Transfer Agreement or the UK Addendum to the EU standard contractual clauses, with a transfer risk assessment.
7.3 We will not transfer Farm Data to a country outside the UK on any other basis without telling you first.
8.1 If a person asks you for access to, correction or deletion of their personal data on your Farm, the tools in Tilth let you do it yourself: read, edit, delete and export. If you need our help, email privacy@tilth.farm and we will help promptly, at no charge unless the request is plainly excessive.
8.2 If a person asks us directly about personal data on your Farm, we will pass the request to you without delay and not answer it ourselves, unless the law requires us to.
9.1 If we become aware of a personal data breach affecting Farm Data on your Farm, we will tell every Owner by email without undue delay, and in any case within 48 hours of becoming aware, saying what happened, what data and how many people are likely affected, what we have done and what we suggest you do. We will keep you updated so that you can meet your own duties to the Information Commissioner's Office and to the people affected.
9.2 We will give you the help you reasonably need with your duties under UK GDPR Articles 32 to 36 (security, breach notification and data protection impact assessments), taking into account what we know and the tools we have.
10.1 You can take a copy of all Farm Data at any time through the export (clause 5.4 of the terms), on every plan.
10.2 When a Farm is closed, its Farm Data is deleted as clause 16 of the terms describes: from the database at once, from the server and the off-site copies of uploaded files normally within a day, and from the database provider's seven-day history and the encrypted daily database backups as they roll off, within 60 days. Until then those copies stay encrypted and are used only to recover the whole service after a disaster, and if we ever do that we will delete the closed Farm again (clause 16.4). We keep nothing else, except payment records that hold no Farm Data other than the Farm's name (clause 16.5), fault reports stripped of anything that links them to the Farm or a person (clause 16.3), and anything the law requires us to keep.
10.3 If the agreement ends in any other way (clause 15.2 or 15.3), you choose, within the export window those clauses give, whether to take a copy through the export, and the Farm Data is then deleted in the same way.
11.1 On request, no more than once a year unless there has been a breach or a regulator asks, we will give you in writing the information you reasonably need to show that we meet Article 28, including a description of our current measures and our sub-processors' security certifications where they publish them.
11.2 If that information is not enough to show that we meet Article 28, we will allow for and contribute to an audit, including an inspection, by you or an auditor you appoint who is bound to keep what they learn confidential. You give us at least 30 days' notice, it takes place in working hours no more than once a year (unless there has been a breach or a regulator asks), and you meet its cost. Tilth runs on cloud providers whose data centres we do not control, so for those we will give you the providers' own published certifications and audit reports instead of access to their premises.
12.1 This Schedule lasts for as long as we hold any personal data from your Farm.
12.2 Our liability under this Schedule is subject to clause 21 of the terms.
12.3 If this Schedule conflicts with anything else in the terms on the handling of personal data in Farm Data, this Schedule wins.
To: Tilth Ltd, hello@tilth.farm (or by post to the registered office above)
I give notice that I cancel my contract for the Tilth subscription for the Farm named below.
Farm name:
Your name:
Your email address (the one you sign in with):
Date first paid:
Date:
Signature (only if sent on paper):
Privacy · Credits · Back to the app
Tilth Ltd, registered in England and Wales, company number 17356418. Registered office: Claypit Hall, Mill Road, Braintree, CM7 4QG.